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KeyDB Help & Support Center

KeyDB Paid Support

KeyDB support contracts enable extensive and hassel free support for our users. Access to lead developers and staff provides you with a degree of support and quality often difficult to find. There are a variety of support levels depending on your needs and requirements. Please contact us below in order to get set up today!


KeyDB's Channel Partner Program

Do you provide hosted services to your customers? Are you a software vendor looking to have the power of KeyDB officially compliment & support your client software? Are you a consultant or firm using KeyDB on prem with your customers? KeyDB has a channel partner program where you can have KeyDB developers as a support level to your business and staff. Help guarantee your customers success knowing the developers of KeyDB are behind you. Contact us to inquire about our program and see how we can work together. KeyDB will promote its partners.

Explore Community Support Options and KeyDB's Documentation

Gitter community

Ask the community. Join our community gitter chat where you can speak to the KeyDB team and other active members/users within the KeyDB community.

Github OS issues

If you find a bug within the code or have specific requests, make an issue on github. If you have code you want incorporated make a pull request.

Docs and learning

KeyDB's Documentation and Learning section has loads of examples, instructions, and videos to assist in learning about the product. Check it out!

Contact Us to Discuss Support Options

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